About us

Background

Connect has been providing IT services since 1993. The company has grown rapidly to become the market leader for small and mid sized enterprises across the UK. Connect was ranked as a Virgin Fast-Track 100 business, having received acclaim in the national media for its fixed price solutions.

Connect People

Connect people are critical to the success of our business – and our clients. It’s our people that make the difference: professional, flexible and highly skilled. Their ability to solve your problems quickly and efficiently is what makes Connect stand out. Our helpdesk and on-site engineers are good at what they do because we recruit and train the best people in the industry. We are based at Canary Wharf in London but our team of engineers work across the UK and Europe.

Meet Some of Our Team

Suzanne Clitheroe

Suzanne Clitheroe

Suzanne understands what it means to provide great customer service. With experience in managing corporate and SME clients, her ability to see what it’s like to be the customer is appreciated by all.
Zeth Bagley

Zeth Bagley Chief Operating Officer

Zeth knows what it takes to help the team be effective. With coaching and monitoring he gets the best from them.
Paul Wilson

Paul Wilson Business Continuity Team Leader

Paul has a wealth of experience in different roles throughout the industry. His friendly nature means he is always popular with our customers and partners.
Follow Paul on Linkedin
Helen Sargent

Helen Sargent Head of Accounts

Helen has a keen eye for detail which is ideal for running our accounts team.  She has worked on streamlining processes to make the team effective.

Our results

One way we measure the success of our services is by customer feedback.  Every time we solve a problem, the customer receives a short survey to review our performance.  This feedback is the first email of the day for the management team.  When we do get something wrong we take action to put it right and prevent it happening again.

Customer Feedback

Protecting your data

Helping to safeguard customer data is a very important part of providing cloud services. That is why our cloud services have the gold standard for information security, ISO 27001. This is an independently audited approach to system and data management to minimise risks.

ISo 27001

Working with the best technologies

We pride ourselves in recommending the best solutions for your business and use our relationships with various vendors to achieve this.  We aren’t tied to these particular vendors, but having a good relationship can help.

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